Playing on our website should always be a source of entertainment, not a cause of stress or financial harm. We take our responsibility to players seriously and provide a range of tools and resources to help everyone maintain control over their gaming habits.
What Is Responsible Gaming?
Responsible gaming refers to the set of habits, boundaries, and practices that allow a person to enjoy gambling without negative consequences for their finances, relationships, or mental wellbeing. Recognising the difference between recreational play and problematic behaviour is the first step toward protecting yourself and those around you.
Signs of Problem Gambling
Identifying harmful patterns early can prevent long-term difficulties. The following signs may indicate that gambling has become a problem rather than a pastime:
- Spending more money or time on gambling than originally planned
- Feeling irritable or anxious when not playing
- Chasing losses in an attempt to recover spent funds
- Neglecting work, family, or social obligations due to gambling
- Borrowing money or selling possessions to finance gambling activity
- Hiding gambling habits from friends or family members
If any of these descriptions feel familiar, we strongly encourage you to use the protective tools described below or to reach out to a professional support organisation.
Tools We Offer
Our platform provides a range of protective features that players can activate directly from their account settings. These give you direct control over your activity and financial exposure:
- Deposit Limits: Set daily, weekly, or monthly caps on how much you can add to your account.
- Loss Limits: Restrict the maximum amount you are permitted to lose within a chosen time period.
- Session Time Limits: Define how long a single gaming session can last before the system prompts you to take a break.
- Reality Checks: Receive periodic notifications during play showing how much time has passed since your session began.
- Cool-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days without permanent closure.
- Self-Exclusion: Permanently or indefinitely block access to your account if you feel a longer break is necessary.
All limit reductions take effect immediately. Increases to existing limits are subject to a mandatory 24-hour waiting period, giving you time to reconsider any decision made in the moment.
Protecting Young People
Our website is strictly intended for adults aged 18 and over. Age verification procedures are applied at registration to prevent underage access. If you share a device with younger family members, we recommend installing third-party parental control software to block access to gambling websites. Trusted filtering tools include Gamban and BetBlocker.
Support Organisations
We work alongside several internationally recognised organisations that provide confidential assistance to individuals affected by gambling-related difficulties. Reaching out to a specialist is a sign of strength, not weakness:
- BeGambleAware: free information, advice, and support for anyone affected by gambling harm in the UK.
- GamCare: free counselling, practical help, and a 24-hour helpline for those harmed by gambling.
- Gordon Moody: residential treatment and intensive support programs for people with serious gambling disorders.
- Gamblers Anonymous: a worldwide fellowship of people who share their experience and hope to help others recover.
- Gaming Addicts Anonymous: a peer-based recovery program for those struggling with gaming and gambling addiction.
Contact Us
If you have questions about any of the tools listed above, or wish to activate a self-exclusion that cannot be completed through your account settings, write to our support team at [email protected]. We respond to all requests within 24 hours and treat every message with full confidentiality.
Gaming in 2026 should be a pleasure, and we are here to make certain it remains exactly that.
