This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with our website. By using our platform, you accept the practices described below. If you have any questions about this policy, write to us at [email protected].
1. Data We Collect
When you use our website, we may collect the following categories of personal information:
- Identification data: name, date of birth, and nationality
- Contact details: email address and phone number
- Account credentials: username and encrypted password
- Financial information: payment method details and transaction history
- Technical data: IP address, browser type, device identifiers, and session logs
- Behavioural data: pages visited, time spent on site, and interaction patterns
2. How We Use Your Data
We process your personal information for the following purposes:
- To register and manage your account
- To process deposits, withdrawals, and other financial transactions
- To verify your identity and comply with age verification obligations
- To personalise your experience and show you relevant content
- To send you service-related communications and promotional offers where you have given consent
- To detect and prevent fraud, money laundering, and other prohibited activities
- To comply with legal and regulatory obligations under applicable law
3. Legal Basis for Processing
We process your data on the following legal grounds: performance of a contract (to provide our services), compliance with legal obligations, your explicit consent where required, and our legitimate interests in operating a safe and compliant platform.
4. Data Sharing
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our platform, including payment processors, identity verification services, and technical infrastructure providers. All third parties are bound by confidentiality obligations and may only use your data for the specific purpose for which it was shared. We may also disclose your data to regulatory authorities or law enforcement agencies where required by law.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve functionality, analyse traffic, and personalise content. You can manage your cookie preferences through your browser settings or via our cookie consent tool. For full details on how we use cookies, please refer to our Cookies Policy.
6. Data Retention
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law or regulatory obligations. When your data is no longer necessary, we delete or anonymise it in a secure manner.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the data we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your data, subject to legal retention requirements
- The right to restrict or object to certain types of processing
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, write to us at [email protected]. We will respond within 30 days.
8. Data Security
We apply industry-standard security measures, including 256-bit SSL encryption, to protect your personal data from unauthorised access, loss, or disclosure. Access to personal data is restricted to staff members who require it for legitimate operational purposes.
9. International Transfers
Your data may be processed in countries outside your own. Where such transfers occur, we put in place appropriate safeguards to protect your information in accordance with applicable data protection law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after such changes constitutes your acceptance of the updated policy. This policy was last reviewed in 2026.
